A patient watchdog has warned that a divide in healthcare access is developing, as more people turn to private providers to avoid long NHS waiting times. Healthwatch England reports that both patient feedback and survey data indicate a clear increase in private healthcare use, with delays in NHS treatment being a major driving factor.
A survey of nearly 2,600 adults found that 16% had paid for private care in the past year, compared with 9% two years ago. Of those, around 40% said lengthy NHS waits influenced their decision. The findings also highlight inequality, with 35% of people earning over £80,000 opting for private care, compared with just 10% of those earning under £20,000.
Some patients are using private services strategically, paying for quicker scans or tests before returning to the NHS for treatment. Private providers say this approach is becoming more common, particularly as NHS diagnostic targets stretch to six weeks, while private appointments can be arranged within days. Demand for private GP visits, mental health support and weight-loss treatments is also increasing.
Healthwatch England is urging the government to improve waiting times and provide clearer communication for patients awaiting care. Medical professionals warn that this trend is placing additional strain on NHS services. The government says investment and reforms are helping reduce backlogs, but acknowledges that significant challenges remain.



